Agent Regulatory Bodies

When you call an estate agent or letting agent round to value your property, they may tell you they belong to a regulatory body such as TPO, NAEA, NALS, etc.

As an owner, do you know anything about these bodies? Does membership of these bodies help you in deciding which agent to choose? More importantly, should you care?

Yes!

Please keep in mind that only estate agents are required by law to be part of a government-approved redress scheme, while letting agents are not. This means that landlords cannot assume they will have a route to redress if things go wrong, and that an agency that covers both sales and lettings may not necessarily offer a route to redress for lettings.

Humphriss & Ryde are members The Property Ombudsman (TPO) and Association of Residential Letting Agents (ARLA). In addition we are a 'Licensed' member of ARLA. Our customers can be confident of employing a properly regulated estate agency business that sets the highest standards.

You can call our specialist sales business on 020 8295 0999. For lettings and property management call 020 8315 7690.